Privacy Policy

The following statement explains our policy regarding the personal information we collect about you.

1. Statement of intent

From time to time, you will be asked to submit personal information about yourself (eg name and email address etc) in order to receive or use services on our website. Such services include our regular newsletter. By entering your details in the fields requested, you enable Waterford Green Ltd to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Our services are designed to give you the information that you want to receive. Waterford Green Ltd will act in accordance with current legislation and aim to meet current Internet best practice.

2. Information on visitors

During the course of any visit to the Waterford Green Ltd shopping cart via the catalogue the pages you see, along with something called a cookie, are downloaded to your computer (see point 3 for more on this). Most, if not all, websites do this, because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

3. What is a cookie?

When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows. Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user. NB: Even if you haven't set your computer to reject cookies you can still browse our site anonymously until such time as you register for Waterford Green Ltd services.

4. Submitting personal information

When you supply any personal information to Waterford Green Ltd (eg for our newsletter) we have legal obligations towards you in the way we deal with that data. We must collect the information fairly; we must let you know how we will use it; and we must tell you in advance if we decide to pass the information on to anyone else. We will hold your personal information on our systems for as long as you use the service you have requested. We will remove it in the event that the purpose has been met, or, in the case of a personalised service, such as the Newsletter, you no longer wish to continue your registration as a personalised user. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

5. Access to your personal information

You have the right to request a copy of the personal information Waterford Green Ltd holds about you and to have any inaccuracies corrected. (We charge $25 for information requests.) Please address requests to the Data Protection Officer. (email: dpa@waterford-green.com)

6. Direct marketing and user surveys

As Waterford Green Ltd's services expand, there will be more opportunities to enhance the services provided to you. From time to time we may send you details of other Waterford Green Ltd services and products that may be of interest to you and offer you the opportunity to subscribe to them. We may also offer you the opportunity to participate in surveys, carried out by Waterford Green Ltd or its agents, that help our research into the types of service we offer. Waterford Green Ltd will keep a record of information provided by you. Please note that any information you provide to Waterford Green Ltd will only be used within Waterford Green Ltd and its subsidiaries. It will never be supplied to third parties without first obtaining your consent unless we are obliged by law to disclose information.

7. Users under 18

If you are under 18, please get your parent/guardian's permission beforehand whenever you provide personal information to Waterford Green Ltd's website. Users without this consent are not allowed to provide us with personal information.

8. How to find and control your cookies

If you're using Netscape 6.0:

On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies

If you're using Internet Explorer 5.0 or 5.5:

1. Choose Tools, then
2. Internet Options
3. Click the Security tab
4. Click on Custom Level
5. Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable, or Prompt for action as appropriate.

If you're using Internet Explorer 4.0:

1. Choose View, then
2. Internet Options
3. Click the Advanced tab
4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.

In Internet Explorer 3.0:

You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.

If you're using Netscape Communicator 4.0:

On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Set your options in the box that says Cookies.

9. How do you know which of the sites you've visited use cookies?

If you're using Netscape 6.0:

On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
5. Click the View Cookies button

If you're using Internet Explorer 5.0:
1. Choose Tools, then
2. Internet Options
3. Click the General tab
4. Click Settings
5. View Files

If you're using Internet Explorer 4.0:

On your Task Bar, click:
1. View, then
2. Internet Options
3. Under the tab General (the default tab) click
4. Settings
5. View Files.

Internet Explorer 3.0:

On your Task Bar, click:
1. View
2. Options
3. Advanced
4. View Files.

Netscape Communicator 4.0:

Netscape bundles all cookies into one file on your hard drive. You'll need to find the file, which it calls Cookie.txt on Windows machines.

10. How to see your cookie code

Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.